Sunday, September 15, 2019
Slimate change essay Essay
Climate change is the most significant challenge to achieving sustainable development and threatens to drag thousands of people to severe poverty. It refers to any outstanding measures of climate lasting for an extended period of time. This includes major changes in temperature, precipitation or winds patterns and others that occur several days longer. Some Caribbean islands in particular are vulnerable to climate change. Rising sea levels will have a consequential and dampening effect on their economy and livelihood. Climate change can damage coral reefs, reduce land source for agriculture and alter the fishing industry. A study shows that the World Bank states that if the see continues to rise at this rate countries will be mostly affected at a global level by climate change in 2050. The rising of sea level will also wreak havoc. A few possible consequences of rising sea levels are , firstly , billons spent on adaption. For example the U.S has roughly 20,000km of coastline and 32,0 00km of wetlands. A recent study showed that the estimated cost of adapting to even a one meter, the rise of sea level in the U.S will cost up to U.S $156 billion dollars. Secondly, within a meter the rise of sea level in some islands would be submerged. A Pacific island name Kiribati, in early 2005 have gone under the waves ,inundated by a high spring tide that washed away farmland , wells which were once pure water was contaminated, land homes and other facilities were lost. Lastly, cities will end up below sea level, which will meritably displace and cause massive economic damage. Higher sea defenses becomes impractical an even the wealthiest of nations will see cities destroyed due to floods. A sustainable development is to introduce water sports. Water sports can have a positive force on people in trms of health and recreation. It can provide social benefits for billions of people around the world. There can be an increase of tourism revenue, therefore providing the economy with an income and continue or start infrastructural development in the country. We as a country as well can host international competitions. These competitions, games and tournaments can run through the year. The level of poverty will reduce due to the creation of employment.in the health sector; this can lead to a healthy lifestyle which can prevent diseases and such to affect a person throughout his or her life. Really and truly no one of us here today will like to live a life full of diseases and pain. Through water sports people can also increase their stamina and strength. Ladies youà better want to join a swimming class now because this can help you shed a few of those extra pounds. Lastly we as a country can achieve social integration. In this process we as a republic can adopt, accept and facilitate new cultures and traditions. We can make our country diversified into a multi culture country. Secondly climate change can cause hurricanes, tropical storms and tornados to become more intense, therefore they are longer lasting, unleashing stronger winds and causing additional mutilation to coastal ecosystems and communities. The main offender is advanced ocean temperatures, since tropical storms and hurricanes get their strength in warm waters. As sea surface temperatures rise, developing storms will accumulate more strength. Many scientists believe the broad premise that a hotter climate likely contributes to the increase in the strength of any hurricane or storm, which is previously underway and intensify. There is also abstruse evidence that sea level rising is another product of climate change which can therefore contribute to a higher risk of treacherous hurricanes and storm surges. They are like giant heat engines. They transfer latent heat energy from the ocean to the atmosphere transforming some of it into mechanical energy in the process: the maelstrom of hurricane winds and giant waves. ââ¬Å"High sea surface temperatures lead to the evaporation of moisture which provides fuel for the storm. Then it gives up the latent heat {power of the storm}. Together they provide for stronger storms. This evidence is very clear,â⬠says Kevin Trenberth, a senior scientist at the NOAAââ¬â¢s {National Center for Atmospheric Research in, Boulder Colorado. Tragic consequences of hurricanes and storms are such as: floods, loss of homes, facilities and loss of friendââ¬â¢s family and relatives. A sustainable development that can be introduced is to provide facilities where citizens can go for assistance after storms or hurricanes. This is where people can go to the facilities and receive assistance in these tragic times. In the after math of a storm, in each community, firstly should have a natural disaster team whereby they can come to the rescue during these times of need. In this way they must have medical equipment, the basic necessities. They should have place for storage items such as foods, bottled water, medical supplies, clothing and money. They must have meetings with the general public to let them know how to contact them and ask for assistance. Lastly, climate change affects the water availability and water demand.à Sufficient supply of freshwater is essential for almost everything in this world. Population growth will increase the demand for water and at the same time, climate change will affect the freshwater availability. For example there are less water in parts of the United States of America and Asia ââ¬â more in parts of Europe. The ISI ââ¬â MIP results indicate that in the Western, United States, Southern Europe and parts of Asia, climate change lowers freshwater availability. Subsequently, this may lead to challenges for the agriculture sector, and food production. The ISI ââ¬â MIP experts of water resources, ecosystems, agriculture energy and analyzing projections with the sector. The experts study the effects of climate change of two to five degrees in climate change. Appalling consequences are such as an unclean environment, mosquito nesting areas and so forth. A sustainable development for this can be to preserve water in a community tank. If people in the community give a fair amount of water from their daily supply for storage in the community, when a drought arrives each person from the community can receive sufficient water to sustain them for a drought. During this period of time the political leader of his or her constituency should appoint a person to distribute the water equally in his or her constituency. Therefore that person can make a table on when he or she gets water and when to cut off there supply and send to another person. This way life as we know it will be cleaner and preserved. In conclusion to my essay climate change affects us human beings in so many ways. There can be more I can add but these three points I wrote today in my essay was very intriguing to me. I quote from Al Gore ââ¬Å"As human beings, we are vulnerable to confusing the unprecedented with the improbable. In our everyday experience, if something has never happened before, we are generally safe in assuming it is not going to happen in the future, but the exceptions can kill you and climate change is one of those exceptions.â⬠Climate change shouldnââ¬â¢t be taken for a joke. Earth is our home. Take care of it , because one day to come we will have no land to live on. Glossary http://www.brainyquote.com/quotes/keywords/climate_change.html#XOgv23pA2phHu034.99
Saturday, September 14, 2019
Customer Service Policies Essay
Research has indicated that there are a number of areas of customer service that are a priority for people. In particular, delivery, timeliness, information, professionalism and staff attitude are deemed important. Aspects of these key areas include a prompt initial contact with the customer and the ability to keep to agreed timescales, provision of accurate and detailed information with regular development updates, keeping promises and dealing with problems and issues in a professional and timely manner. Throughout all contact with customers, staff should aim to meet their needs through professional, courteous and efficient service. Staff will: * treat all customers with respect and courtesy; * listen to what customers have to say; * personalise service to the needs and circumstances of each service user where practical; * always do what they say they are going to do, or update the appropriate people promptly if things change, offering an explanation for the change; * respond to enquiries promptly and efficiently; * consult customers about their service needs Customer service is an organizationââ¬â¢s ability to supply their customersââ¬â¢ wants and needs. Excellent customer service is the ability of an organization to constantly and consistently exceed the customerââ¬â¢s expectations. Accepting this definition means expanding our thinking about customer service; if weââ¬â¢re going to consistently exceed customersââ¬â¢ expectations, we have to recognize that every aspect of our business has an impact on customer service, not just those aspects of our business that involve face-to-face customer contact. Improving customer service involves making a commitment to learning what our customersââ¬â¢ needs and wants are, and developing action plans that implement customer friendly processes. Talmac delay policy| If your aircraft remains on the tarmac no later than two hours after leaving the gate for a departure, or touches down after an arrival, we will provide food and potable water from the normal on board catering. Whilst the aircraft remains on the tarmac, medical attention will be given if needed.| Customer service plan| Our staff is dedicated to ensure always a safe and enjoyable journey.| Flights delays| Will provide customers at the airport and onboard a delayed aircraft with timely and frequent updates regarding the delay, beginning 30 minutes after we become aware of such a delay.| Essential customer needs during extraordinary delays| On very rare occasions ,extraordinary events may result in lengthy onboard delays ;in this case we will make reasonable efforts to ensure that your essential needs, such as food, water, restroom facilities, and basic medical assistance are met.| Cancelling reservation policy| A reservation may be cancelled online or through the c ompany call centre within 24 hours of ticketing, for a full refund.| Assistance in case of delayed flights policy | Our company will take all the reasonable measures necessary to avoid delays on carrying you and your baggage. If a flight is being cancelled, or delayed by five hours or more, fail to stop at your place of stopover or destination, you can choose one of the three remedies set up below:1. We will carry you as soon as we can to the destination shown on your ticket, without charging you extra.2. Giving you or obtain for you an involuntary fare refund , without charging you extra.3. Giving you additional assistance , such as compensation ,refreshments and other care .| Baggage delivery| In the event that your checked bags do not arrive on your flight ,we will make reasonable efforts to ensure that the bag is returned to you within 24 hours.| Baggage liability| Liability for lost, damaged or delayed baggage is 1,131 Special Drawing Rights(SDR) per passenger.| Ticket refunds| Foe all tickets and services purchased from our company with a credit card or cash, refunds will be provided withi n 7 business days of receipt of the required refund information. | Accommodation of customers with special needs| We provide passengers with disabilities and all other special needs dignified, professional and courteous service and proper accommodation at all times ,including during lengthy tarmac delays.| Flights with oversales| If at departure time more customers with confirmed reservations are present than there are seats available, gate agents will first ask for volunteers who are willing to give up their seats in exchange for compensation and a confirmed seat on a later flight.| Lowest fare availability | Customers calling our reservation office or visiting our ticket offices or counters to purchase a ticket for a specific day and time will be offered the lowest fare available through our company, exclusive of Internet only fares.| Reasons for Customer Service Policy Developing customer service policies are the life blood of any business. Although customer policies are unique to each business ,there are still some guiding principles that all corporations should adopt. Successful customer service policies are guided by the following principle: knowing what your customers want and delivering on it .Having only a vague idea of what customers want means there can be no concrete policy in place for when problems or misunderstanding arise. Knowing what customers want will also lead to correct business decisions. In order to be competitive ,all businesses must have outstanding customer service practices and policies. Customer policies and relationship standards should be part of your mission statement, neither receiving substandard or preferential treatment over employees, contractors ,or even stakeholders. Providing great customer service is a great step in building a relationship with your clients. The greater the relationship you develop ,the more likely it is that your client will become an evangelist for your brand and your organization. Customer service department need way to measure their success. Employees canââ¬â¢t expect to provide your idea of great service if they donââ¬â¢t know what that means. In the book Award-Winning Customer Service, Renee Evenson writes ââ¬Ëââ¬â¢Before you can expect the people in your organization to provide outstanding customer service ,they have to know how to give outstanding customer service.ââ¬â¢Ã¢â¬â¢ Policies set service guidelines and train employees. Customers demand to be treated like their money matters .Having a policy is a pre-requisite to business. Just providing a body in a store to answer questions or having enough staff in a call centre to answer calls quickly will go unnoticed. A customer service policy is a way to design a standard to go beyond expectations. A customer service policy is a tool to give guidance to employees on how to solicit information from customers to improve products. Train your staff to be problem-solvers and to incorporate up-sell tactics to capitalize on the doors theyââ¬â¢ve open by providing great service.
Friday, September 13, 2019
Barriers to Effective Communication Paper
Barriers to Effective Communication Paper Tametrius Walker Mrs. Alsup CJA 363 February 2, 2011 In this paper I will be discussing the process of communication and its components, discuss the difference between listening and hearing in communication, talk about the formal and informal channels of communication, talk about the different barriers to effective communication, and lastly discuss the strategies that may be implemented to overcome communication barriers. Communication is very crucial in the criminal justice system; it is the key element for success. From a rookie all the way up to a chief, every police officer must be able to speak, listen, and understand without excuses. There is no room for poor communication in the criminal justice system, because it is a waste of time and a waste of everyoneââ¬â¢s energy. An author named A. Richard in 1928 gave the best definition of communication he said, ââ¬Å"Communication takes place when one mind acts upon its environment and that another mind is influenced. In that other mind an experience occurs just like the experience in the first mind, and is caused by that experienceâ⬠[(Wallace, 2009)]. Communication is not an isolated event, it is a process. It is five steps that the communication process contains and it is transmitting an idea, sending the idea through a medium, receiving the message, understanding the idea, and providing feedback to the message sender. The communication process becomes flawed, when failure occurs during any of the five steps, and the information that is at hand will not flow in a smooth and accurate manner. The first step to communication is transmitting an idea. This step is the information of several thoughts and the desire to express the ideas. Sending the idea through a medium, which is the second step means that the message needs to be sent once it is formed. Transmitting an idea can be done in writing, orally, or by action. Each method is interpreted in a different way, no matter what medium is used to send a message. The critical part of communication is receiving the message. This is the reverse of message transmission. In order for the message to be effective, it must be received and acted on. An important part of communication understands the idea. What is the point of transmitting the idea in the first place, if nobody can comprehend the message? The sender should always take into consideration the person or people that are receiving the information before the message is even sent, putting themselves into receiverââ¬â¢s shoes so that that the essence of the idea is communicated. Providing feedback for the message sender is the last step in the communication process. The communication loop comes to an end, when this step occurs. At this point the recipient let the sender know if the information that was received was understood or needs clarification. Exchanging information that involves at least two people is the primary reason for communication. The communication process is the essence of our lives and how we get everything we do across to the rest of the world that is why it is so important. There are two steps when it comes to communication. Step one is hearing and step two is listening. Both of these words are different. In order for the communication process to be successful you have to hear first and then listen. Hearing is when a person ear picks up sound waves and then sends it to the brain. Listening which is the active process is the second part of communication. You need to be an active participant in other words. The active listener not only evaluates the message before they respond, they also think as the speakers relay the message. The thought speed of listeners is a lot faster than the speaking speed of listeners, which will result in lagging and may lead to day dreaming. A listener must concentrate on the message so that they may become an active listener to be successful in communication to overcome this. The traditional communication method in an organization most of the time is formal and informal. In formal communication this channel follows the chain of command, which is typified by detectives, formal orders, and written memorandums. These forms provide order and security. The use of excessive and exclusive communications has certain disadvantages. Strict adherence to formal channels can be personal and time consuming, this is one disadvantage. Memorandums must go through the chain of command, then forwarded to the right personnel in order to be drafted carefully. It will also require written records and a lot of people do not like putting their information on paper because it will restrict the flow of the written information, this is another drawback of formal channels. Formal communications also have advantages, however. Formal communication makes it easy for officers because the new information that are about crimes that need to be given to all officers, can make the situation critical, then formal communication is very clear and less confusing regarding the contents. Informal channels which is departmental gossip. This is used between detectives and patrol officers. Using informal channels can save time when time is critical. Instead of going through the entire process, informal channel allows an officer to take the short cut and pass the information on quickly and responsibly. It is also used so different departments can share information. For instance, if a robbery crime resulted in a homicide. This situation allows both departments to team up and solve the crime. When it comes to barriers to effective communication, there are four different types; they are emotional barriers, physical barriers, semantic barriers, and ineffective listening. An emotional barrier means that everyone takes a situation in their own way. Emotional barriers happens in the sender or receiver of a message, majority of the time an individual will let their experiences get in the way while transmitting or receiving information. Examples include fear, anger, and hostility. A physical barrier is anything that allows the free flow of information difficult. A semantic barrier is studying the meaning and development of words. For instance, officers interpret juvenile delinquent in different ways such as youth acting out, hard core, or under age youth. It can result in bad communication having the inability to understand one another. Ineffective listening which is the last barrier is failure to receive or hear another individual message. There are many strategies that may be implemented to overcome communication barriers. When it comes down to emotional problems peer support system will help because this allows officers to work with one another to solve roblems. When addressing physical barriers, not allowing anything to slow down the flow of information will overcome communication barriers. If semantic barriers are guarded against it will help officers to agree on the meaning of terms, which will help them to effectively communicate. Lastly, I think the best way to overcome communication barriers is to help people improve their listening skills. It will help the criminal justice department if officers will use these strategies because it will overcome all their barriers to communicate. As you have read communication is very important. In every aspect of the criminal justice system, it is the key element for success. Not only will it better ourselves as officers, with these skills of communications, but we can also strive for better goals which will not only help the department, but also the judicial system and our communities. We can overcome barriers and encourage others that are striving to do the same, As long as we push forward and follow these strategies. Reference Harvey Wallace J. D. , C. R. (2009). Oral and written communication
Best Practices Essay Example | Topics and Well Written Essays - 1000 words
Best Practices - Essay Example Rather, learning in the hospital I work in includes the needed information on health, medical procedures, diagnostics and the like. Educational materials in this setting can be synonymous to informational materials since these are used to inform and educate the patients, doctors, and nurses alike. Educational technologies can be seen in several sectors in terms of how these are used. These sectors that I am referring to are the patients and the health care providers that include the doctors, nurses, dieticians, therapists etc. Patient education comes in various ways and in various objectives. Patients are educated on the ways to alleviate their health conditions, preventive care, and rehabilitation (Patient education, 2006). They are given instructions on how to take their medications, perform exercises and prepare the prescribed meals and the like. These may be done with the use of simple ââ¬Å"to doâ⬠lists or with more complex set of materials that includes pictures, illustrations, and flow charts. For instructions on medications for example, depending on the complexity and number of medicines that the patient needs to take, educational materials can be as simple as chart for the schedule of intake of the medicines and the dosage. For rehabilitation and therapy education, illustrations that show how a particular exercise is done are used. These illustrations may be in the form of a printed material or a video presentation or even a live performance by the therapist or the physician. Back exercise s, for example, can be easily illustrated by the physician or therapist providing the instructions. To serve as a reminder, handouts with the illustrations of the back exercises will be given to the patient. Food guides, recipes, and measurement guides are given to patients with special diet requirements and these are in the form of printed materials, diary
Thursday, September 12, 2019
Car company Essay Example | Topics and Well Written Essays - 2000 words
Car company - Essay Example The political, economic, legal, ecological and technological environment has an impact on the progress of the retail business. The profit potential within the target market is promising for the company but a competitive advantage is aimed to be reached over the already established competitors through application of appropriate strategy in the marketing mix. The staffing policy of FastCar Motors is in line with the legal framework of the government and it seeks to develop and train the employees to ensure that they have knowledge on the application of technology in the care retail business to facilitate the growth of the company. The directors of the FastCar Motors comprise of the management team of the company who include the company CEO, the General Manger, Sales Manager and Human Resource Manager whose roles are stipulated in the organizational structure. The automobile industry within the UK is growing at a very fast pace with the implementation of modern technology in the production of automobiles especially sports cars such as Daimler, McLaren, Aston Martin, Rolls-Royce and Lotus. The car producers in the UK such as Toyota, Ford, Nissan and Honda have established themselves in the automobile business over time despite the challenges and competition within this industry. Chatal, Haugh and Mourougane (2010) say that since the 19th century the automobile industry in the UK has developed in terms of production and export. There was notable decline in the rate of growth of the car manufacturing industry in the UK as compared to the competing companies in Japan, France and Germany before 2008. The growth of the car manufacturing industry of the UK began to be experienced after 2008 with the country being rated among the producers of large car volumes. This is in contrast to the early 1980s when many British car manufacturers were owned by foreign firms. The UK car manufacturing industry can therefore be
Wednesday, September 11, 2019
Was Hitler's rise to power due to his own strengths or to the Essay
Was Hitler's rise to power due to his own strengths or to the situation in Germany - Essay Example Political power sometimes is achieved out of situational advantage.The greatest racist in history Adolph Hitler did exactly that His views as a racist seeped into the general German mass that ultimately helped him to perform the notorious genocide killing 5 million Jews.The greatest racist in history Adolph Hitler did exactly thatHe incorporated racism within the cross section of the German mass against the Jews though various methods like using media to his benefit and through overwhelming oratory. The idea of racial discrimination through methodical racial institutionalization of education, employment and health was put into the ultimate practice with fearful results. For example the speech presented at Munich on the date April 12, 1922 presents the insight of the conceptualization and formulation of raciest ideas and making it the instrument of gaining power at the Reichstag. The situation and the groundwork were favorable for Hitler. Germany was passing through a phase of humilia tion and unemployment with economic downfall after the defeat of First World War.The Weimar republic was in power during the post First World War period starting from 1919. The Weimer government was completely unsuccessful with their political and financial policies and unemployment was on a high. As it is the country's defeat in the First World War resulted in economic instability that further incorporated fascist and Spartacist coups, like that of Hermann Ehrhardt's Freikorps, with wide spread political extremism and overall lawlessness. Constitution formed after abdication of Kaiser Wilhelm II was inappropriate and weak and soon it lost popularity. The economy was badly hurt as a result of WWI defeat and treaty of Versailles claiming 20,000 billion gold marks as war reparations. This result in the currency to be unstable with 469,000 million marks national debt. Furthermore the economic coal fields of Rurh were occupied by the French government. To add more problem the 1929 stock market crisis made matter more severe. All these conditions ultimately led into hyperinflation that summed up to 663 billion marks. There are also enough evidences that Hitler political power was based upon brute force with his incorporation of brutal political murders with included murder of communist leaders. Additionally, he blamed the Jews for all economic and political crisis of Germany and motivated the population to become anti-Semitic. Once the population became Anti-Semitic it was helpful to gain popularity and thus gain political power as the Germans regarded Hitler to be their savior. However, election results show that there is a gradual rise of popularity of the Nazi party from 1928-1932 but the main problem remained that there was no specific party individually strong enough to rule. This was a situation of an example of political instability in Germany that Hitler took complete advantage. (Rise of Nazism, 14-15) An evaluation of the sources Hitler, Adolph; Hitler Speaks in Munich; SPEECH OF April 12, 1922; NBT; 1999 The Rise of Nazism; pp-14-15 This book published in 1999 was recovered from Russian Achieves and presents a wide range of speeches by Hitler. These speeches show the methods by which Hitler uses to motivate the audience with fact at the beginning and fallacy to back his intentions. In his speech Hitler started off with the right note by pointing towards the defeat of the First World War as this would be the best possible mode of attracting the audiences' attention as logically enough that would be the most concerned element of the mass during the 1922 Germany. He promptly indicates that there was a "debt of some 7 or 8 millions of marks and beyond that was faced with the debts of the rest of the world" (Hitler, 1, 1). This the best possible manner by which he could effectively guide his intentions towards a well formulated methodical approach that would enable him to take the audience by his side
Tuesday, September 10, 2019
Whole Foods financial recommendation for the next 2 years Essay
Whole Foods financial recommendation for the next 2 years - Essay Example The company still plans to expand into other areas such as Australia, United Kingdom and the United States as well. Besides the expansion, Whole Foods also seems interested in introducing new private label product lines. Thus for such an expansion and introduction of new product line, the company would need some capital/investment. There are two broad ways in which the company can obtain additional capital in order to finance all its plans. Those two sources of finance are: Equity Finance: This is a way through which Whole Foods Market can issue their shares within the market. Each share issues within the market would fetch the company some funds. The company would issue the number of shares that they might consider appropriate for the expansion plans. Equity finance is expensive to achieve because of its attached costs such as Advertisement costs, Brokerage costs and in some instance Underwriting costs. The only attractiveness of Equity finance is that it is less risky than debt finance (the other source of finance) as the shareholders i.e. the owners would not have to be mandatorily paid their invested amount. Debt Finance: Debt Finance can be acquired through Banks, private and other institutional investors. Debt finance is basically a loan commitment that has to be paid as soon as it falls due. Although debt finance is cheaper than equity finance, it carries with itself a burden to repay the liability as soon as it falls due and it is because of this reason that debt finance is considered to be risky. The other issues that are related to debt finance are that the term of the loan would also be of the essence. Longer the period, higher would be the cost of debt i.e. the interest rate that would have to be paid on the loan commitment. Hence it can be argued that it depends upon a companyââ¬â¢s culture, philosophy and risk appetite as to how the expansion may be financed. Equity finance would lead to the dilution of shares, which
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